Hedgehog Visitor
4 weeks ago
Monday 27 December 2010
New photo blog
Since my blog was reviewed by Clifford James, I have had time to look at some of the others that were reviewed with me. It seems the other bloggers are far more active than I, so I will have to resolve to try to blog more often. A couple of them are keen photographers so I have decided to become a follower of them. I may hopefully be able to add some photo blogs of my own at this site where I hope by learning from others I will be able to post better photographs.
Wednesday 15 December 2010
O2 and the new Blackberry phone.
Emily’s phone recently died so she went to 02 for a replacement, as she has a contract with them, she left the shop with a Blackberry which seems to do everything she wants.
Within two weeks it becomes obvious that it does not work properly in her flat, calls keep breaking up. Since she only has this phone (no landline) for use in her flat it is therefore not fit for purpose.
Taking it back to the 02 shop she is told it is a network issue and she has to call 02 from her flat but from a different phone so they can check the network. The shop said they were aware of network problems in the TQ1 area. The shop also said if you tell 02 your alternative number they will call you back on it so you don’t use up all your credit.
The only way to call 02 from her flat without using her phone is on my (Orange) mobile phone so I travelled over there tonight so she can do this.
Naturally this gets her though to a call centre :-( where the operator asks her name, number and security details before asking for details of the problem. When the operator is told the problem, he/she puts her through to the network department, who promptly asks her all the same questions again and then proceeds to try to diagnose the problem. Emily tells them she is on an Orange 'pay as you go' and can they call her back, giving them my number, they agree to do this immediately. I heard her give them the correct number.
30 minutes or more later after having no phone call from 02, Emily calls again, only to go through the same ritual again of telling 02 everything twice. She cannot get the same person again so she has to explain the problem again. They then try to diagnose the problem again while she is hanging on using my Orange phone. They call her on her 02 blackberry and sure enough the call breaks up. The total duration of these two calls is now so long that my credit expires and the call is cut off. (£10 last me two months usually!)
Emily rings 02 for a third time, (from her faulty phone) and gets annoyed with ‘Abby’ the 02 operator who will not give out her second name or put her through to Ryan who was the person trying to identify the problem unless she goes through the security process for the third time.
Fortunately Ryan then calls back on the 02 phone and through the call, which is breaking up, manages to get my Orange Number. He then calls on this line and advises that there is not a network fault in TQ1 (ie the 02 shop were telling lies). He advises Emily to go back to the shop and get the phone replaced and get a new sim as well.
As she is at work this will probably have to wait to next weekend, and in the meantime she will have to struggle with a breaking up line while at home in her flat. Personally I think 02 could do better, furthermore they owe me £7.20 credit for my Orange phone, which I will be asking for.
Update 16/12/10 Emily has finished work early so she can go back to O2 shop, the manager called 02 himself and explained the problem which he still says is a network fault in TQ1 (The 02 call centre denied this yesterday). Somebody is not telling the truth. I await a solution, perhaps she should move to Orange.
Within two weeks it becomes obvious that it does not work properly in her flat, calls keep breaking up. Since she only has this phone (no landline) for use in her flat it is therefore not fit for purpose.
Taking it back to the 02 shop she is told it is a network issue and she has to call 02 from her flat but from a different phone so they can check the network. The shop said they were aware of network problems in the TQ1 area. The shop also said if you tell 02 your alternative number they will call you back on it so you don’t use up all your credit.
The only way to call 02 from her flat without using her phone is on my (Orange) mobile phone so I travelled over there tonight so she can do this.
Naturally this gets her though to a call centre :-( where the operator asks her name, number and security details before asking for details of the problem. When the operator is told the problem, he/she puts her through to the network department, who promptly asks her all the same questions again and then proceeds to try to diagnose the problem. Emily tells them she is on an Orange 'pay as you go' and can they call her back, giving them my number, they agree to do this immediately. I heard her give them the correct number.
30 minutes or more later after having no phone call from 02, Emily calls again, only to go through the same ritual again of telling 02 everything twice. She cannot get the same person again so she has to explain the problem again. They then try to diagnose the problem again while she is hanging on using my Orange phone. They call her on her 02 blackberry and sure enough the call breaks up. The total duration of these two calls is now so long that my credit expires and the call is cut off. (£10 last me two months usually!)
Emily rings 02 for a third time, (from her faulty phone) and gets annoyed with ‘Abby’ the 02 operator who will not give out her second name or put her through to Ryan who was the person trying to identify the problem unless she goes through the security process for the third time.
Fortunately Ryan then calls back on the 02 phone and through the call, which is breaking up, manages to get my Orange Number. He then calls on this line and advises that there is not a network fault in TQ1 (ie the 02 shop were telling lies). He advises Emily to go back to the shop and get the phone replaced and get a new sim as well.
As she is at work this will probably have to wait to next weekend, and in the meantime she will have to struggle with a breaking up line while at home in her flat. Personally I think 02 could do better, furthermore they owe me £7.20 credit for my Orange phone, which I will be asking for.
Update 16/12/10 Emily has finished work early so she can go back to O2 shop, the manager called 02 himself and explained the problem which he still says is a network fault in TQ1 (The 02 call centre denied this yesterday). Somebody is not telling the truth. I await a solution, perhaps she should move to Orange.
Monday 13 December 2010
Invincible Slippers
I hope no one has bought me slippers for Christmas or birthday this year as I recently obtained a pair from Clifford James. On their web site there was a choice of 27 different variety of slipper, so I had plenty of choice.
I decided that as I can be quite hard on slippers I’d try a pair of Clifford James's ‘Invincible’ slippers. We will see in time if they live up to their name. Being retired, I spend a reasonable amount of hours per week in slippers and, as I can be quite hard on them an ‘invincible’ pair sounds good. After a week and a bit I cannot see any signs of wear and they are still a good fit, which is a good sign. I noted one loose thread after a few days and cut it off but they haven’t fallen apart, and do not look as if they will.
They were delivered by courier in a brown cardboard box sealed with plastic, which was just as well as they were delivered in the rain.
I put them on and discovered they are quite a close fit, which is probably due to the newness of the wool lining and the fact I had thick socks on. I can wiggle my toes about and the width is just about right for my foot. As we have all wood floors in our house it can be quite chilly at floor level in winter and the wool lining is definitely keeping out the draughts nicely. They are also really good without socks and very warm due to the wool lining.
The top and the sole are made of “other materials” the top has a soft leathery finish and the sole appears to be rubber.
I have been outside in them and they appear to be water resistant, which is good as I often go outside in my slippers. I don’t like having to change into shoes several times a day before I venture into the garden to put out rubbish etc. (postscript- I unfortunately walked mud back in with me, however holding the slipper under the cold tap soon washed it off.)
I like slippers with a back, otherwise they fall off at inappropriate moments, usually when I’m half way up the ladder into the loft. The back on these slippers seems quite solid and at the moment is holding the slipper on well. I've been up and down to the loft several times, getting down the Christmas decorations.
They are keeping my feet warm as well, despite the extreme cold weather we’ve been having, I shall be interested to see how I do in warmer weather.
I decided that as I can be quite hard on slippers I’d try a pair of Clifford James's ‘Invincible’ slippers. We will see in time if they live up to their name. Being retired, I spend a reasonable amount of hours per week in slippers and, as I can be quite hard on them an ‘invincible’ pair sounds good. After a week and a bit I cannot see any signs of wear and they are still a good fit, which is a good sign. I noted one loose thread after a few days and cut it off but they haven’t fallen apart, and do not look as if they will.
They were delivered by courier in a brown cardboard box sealed with plastic, which was just as well as they were delivered in the rain.
I put them on and discovered they are quite a close fit, which is probably due to the newness of the wool lining and the fact I had thick socks on. I can wiggle my toes about and the width is just about right for my foot. As we have all wood floors in our house it can be quite chilly at floor level in winter and the wool lining is definitely keeping out the draughts nicely. They are also really good without socks and very warm due to the wool lining.
The top and the sole are made of “other materials” the top has a soft leathery finish and the sole appears to be rubber.
I have been outside in them and they appear to be water resistant, which is good as I often go outside in my slippers. I don’t like having to change into shoes several times a day before I venture into the garden to put out rubbish etc. (postscript- I unfortunately walked mud back in with me, however holding the slipper under the cold tap soon washed it off.)
I like slippers with a back, otherwise they fall off at inappropriate moments, usually when I’m half way up the ladder into the loft. The back on these slippers seems quite solid and at the moment is holding the slipper on well. I've been up and down to the loft several times, getting down the Christmas decorations.
They are keeping my feet warm as well, despite the extreme cold weather we’ve been having, I shall be interested to see how I do in warmer weather.
Sunday 5 December 2010
Bargain of the day
Good news for a change. Yesterday in my local newspaper was a half price voucher for The Mail on Sunday. Since I buy this paper anyway I thought the half price offer was a nice bonus. On top of which the free CD in the paper today was the Album "Parallel Lines" by Blondie, plus two bonus tracks fron her new CD "Panic of Girls". And there is a chance to download a third track from the new CD for nothing. That's 15 tracks of Blondie and a Sunday Newspaper for 75p. It must be Christmas!
Click here for video of one of the songs
Click here for video of one of the songs
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