Rip Off Britain

Recent experiences have led me to believe that companies like giving preference to new customers rather than to existing customers.

My Daughter’s car insurance is with Admiral who quoted her £740 to renew, if she takes no action they will take that from her card.

I have just rung them up and they have given me an alternative quote for her for £600 with all the same benefits as the £740 policy.

As they dealt very well with a claim last year and are now competitive with the new price we will accept the new quote rather than go elsewhere.

Cheltenham and Gloucester had the nerve to ask if I wanted to top up my ISA on which they are currently paying 0.05%, neglecting to tell me that they are currently selling ISAs to new Customers at a rate of 2.7 or 3.5%. I have written to them telling them what I think of this and await their reply.

My own car insurers have also quoted a higher price than necessary but only by £10 and have now found me a better policy after I rang to complain.

Wouldn't it be nice if we didn't have to check the companies we deal with to confirm they aren't ripping us off.