Morrisons

Is shopping getting more complicated?

We went shopping at Morrison’s today and on getting home and checking the bill, I discovered we had paid £6.21 more than expected.

Nescafe Instant Coffee is currently on offer with 300 grams on sale for the price of 200g, ie. A £7 jar of coffee is available for £4.79. But take care which one you pick up. They are all stacked together but don’t all have the 300g for 200g label, and if you take one without the label through the till you are charged £7, even though the identical jars on the same shelf (apart from the label) are £4.79. I wonder how many people don’t notice this?

There is also an offer on Frozen Scampi bits but read it carefully. It says ‘Buy one (for £4) and get two free’. If you only take two packets of Scampi to the till you will get charged £4 for each of them, and the assistant will not point out that had you put another pack through you would save £4, so we got charged £8 for 2 packs instead of £4 for three packs.

Normally we check the bill before leaving the shop, but were in a hurry today so I didn’t notice until later in the day. I phoned them up and they agreed to sort it out.

Firstly she gave me a third packet of Scampi and this created a refund of £4 on the credit card. I said thank you, but what about the coffee? She apologised for forgetting this and rather than process the credit card again she gave me the refund for this in cash. £6.21 back- reasonable result but in future we will have to pay more attention to the exact details of the offers.

I have also noticed these days that occasionally two small packets of a product can sometimes cost less than one large one, due to the constantly changing offers they have.

One other thing I noted was that although we only ever use a small trolley we can still get well over £100 worth of groceries in it, (Could be due to the wine and beer) so heaven knows how much a large trolley full of groceries would cost.