I would normally get a bit cross about the courier's solution, but I had forgotten I would be away for next few days and they only try three times before sending parcel back to sender, so the courier actually solved the problem for me.
Both of us were out when the parcel arrived so the courier left it in the porch and got round the 'signed for' bit by getting my porch to sign.... as you can see.
Not sure what would have happened had it not been there when I got home.
We went to see them in February 2019 and Jason, the estimator, came out that week to see the job and give us a quote.
He arrived when he said he would and his quote was acceptable, so we agreed to have the work done.
We agreed an estimated date for the job being done (we had to put it back a week from when he suggested due to our holiday) and he confirmed a final date in a follow up letter in March which told us who would be doing the job and what time they would arrive on Day one.
Well they both arrived on time with all the materials and tools to do the job, and started within minutes. Jason left and a fitter, called Richard, stayed to do the work. Apart from a couple of cups of tea, he never stopped and by the end of day one most of the doors and drawer fronts had been replaced and the old doors were outside in a neat pile on the drive.
As Richard worked he was continually tidying up so there was very little mess. On day two he arrived early again and virtually finished the job, working non stop from the time he arrived until he left.
The only thing left for day three was one side panel and the sink, and he completed the removal of the old sink and the fitting of the new sink in just about two hours. A minor problem with the location of the drainage pipe was resolved by him in minutes and all the pipework was checked for leaks.
When he had finished, he tidied up, said goodbye and left. Later that day the boss arrived with the paperwork, and he collected all the left over stores and the rubbish and was gone in no time.
All we have to do now is put all the stuff back in the cupboards, as it was all removed before they started to make the job easier.
I have to admit I have never seen a trader do a complete job from start to finish almost none stop and without having to get additional bits to what was delivered at the start of the job.
Overall, I have to recommend Dream Doors (Torquay) on a thoroughly well done job, on time, first time and without any fuss.
